I get my share of idiot customers, but I also have the good ones that make this job worth it.
Well, let's begin somewhere.
There is this guy, I shall call him Saint Bernard Guy (SBG for short).
This guy? Total tool. He's wealthy, has a lot of Starbucks stock. He comes in on Easter, and orders a "Seattle cup, for one dollar."
My shift: "Oh, sorry, they discontinued that."
SBG: "Oh...well then you DO know that refills are free?"
Shift: "Oh, they will be, but only..."
SBG: "Oh, whatever, it's okay, you OBVIOUSLY didn't read the shareholder's report. Whatever, it's fine."
Okay, douche bag, YOU didn't read it either. Free Refill with a registered starbucks card. And it hasn't even started yet.
Another guy came in, and looked at our tip jars. They are placed in an area that isn't too ostentatious, not in the way at all. He looks at them, scoffs and says, "You people actually believe you deserve to be tipped to make me coffee? I am paying $4 for a latte, so excuuuuuuuse me for not giving you my other arm."
A) If you're unhappy with prices, don't bitch to the baristas who can't do anything about it.
2) Again, if you're unhappy with the price, go somewhere else. Don't come into my store and go on a tirade about it. Why the fuck are you here, unless you wanted a latte? You don't like the prices? Go to McDonalds, please.
Get the fuck out, asshole.
I am not saying I deserve to be tipped, or that my job is harder than your job, but damn. At the very least we deserve respect, and to be able to work in an environment where tools like YOU aren't coming in to yell at us for things that are beyond our control.
I personally tip most places I go, just out of courtesy. If you don't like the fact that we get tipped and you don't, I'm sorry. I can't help it. I don't think I'm better than you, or deserve to receive tips more than you.
DUMBASS FUCK FACE: "I refuse to call them by your "starbucks brain programming names." Gimme a medium coffee.
Me: Grande coffee, would you like room for---
DFF: I SAID MEDIUM, NOT GRANDE.
Me: Grande coffee, please.
DFF: You're such a DRONE.
Me: Sir, we can get written up for not using the proper starbucks terminology as per our training. Grande coffee?
Douche bag #3:
Basically, he implied that every single person who works at starbucks is a consumer drone, who thinks they are better than everyone else because we work at ~starbucks coffee~. Also, we're stupid, with no aspirations in life at all.
My response: I enjoy working here because of the environment, sir. I enjoy people and enjoy helping people. While I don't see myself working here forever, it's an enjoyable job to work at while attending college.
DB3: Oh, you're in college? What are you plans?
Me: I'm majoring in English, and hope to go into publishing one day.
DB3: Publishing? Oooh, nice way to get your hands dirty.
WHAT THE FUCK.
Now playing: The Maine - If I Only Had The Heart